Additional Details
| Designation |
CRM Officer |
| Function Area |
Customer Service |
| Industry |
Financial Services |
| Job Type |
Full-time | 10:00am-07:00pm |
| Benefits |
Bonus |
| Posted On |
June 26, 2020 |
| Company |
Private |
| Educational |
ANY |
| Desired Skills |
MS Office, Problem Solving, Client Servicing, Communication, Customer Service, |
| Qualifications |
Graduate |
| Responsibilities |
Handing Client queries and providing suitable resolution. |
Job Description
JD for CRM Officer.
Benchmark Promoting existing client wealth product
Benchmark Generating Refferals
Benchmark Enhance client satisfaction.
Benchmark Client retention of 5 years
KRA Handling Client Induction process
Handing Client queries and providing suitable resolution.
Conducting various client relention actives.
Developing product related content for regular updates to clients
Should have previous Capital market CRM or Marketing experience.
New sales support to sales team to Lead handle queries.
Ready report for frequently asked report by lead and existing client
Skills Required
Good in English
Good in Written and verbal communication
Good in MS office ( Excel )
Service oriented and 24/7 attitude.
Salary 20 k
