Customer Relationship Manager – Khatodara, Surat

Additional Details

Job Description

• Handle day-to-day operations in the customer service department.
• Respond to customer service issues in a timely manner.
• Create effective customer service procedures, policies, and standards.
• Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
• Implement an effective customer loyalty program.
• Maintain accurate records and document all customer service activities and discussions.
• Assess service statistics and prepare detailed reports on your findings.
• Hire and train new customer service agents.
• Manage the approved budget of the customer service department.
• Stay informed on the latest industry techniques and methods.


Essentially, we deal in world Renowned Brands making high tech Digital machines of premium quality. We are a combination of Creativity, hard work and Innovation with sustainable technology.


Office time: 9:00 am to 6:00 pm