Customer Care Executive Job – Parvat Patiya, Surat

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Annual Salary ₹ 100000 - 200000 INR
Experience 2 Years - 3 Years
Location Parvatpatiya, Surat, 395010
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Additional Details

Designation Customer Care Executive
Function Area Customer Service
Industry Textiles/ Garments/ Accessories Tyres
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On February 28, 2018
Company Lashkaraa Fashion
Educational Any
Desired Skills Fluent English, Clients Service, Customer Calling, Customer Support, Daily Reporting, Mail Drafting,
Qualifications Graduate
Responsibilities Advise on company information. Take payment information and other pertinent information such as addresses and phone numbers. Place or cancel orders. Answer questions about warranties or terms of sale

Job Description

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale

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