Customer Support Executive Job in Udhna, Surat

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Annual Salary	₹ 180000 - 360000 INR
Experience	1 Year - 3 Years
Location	Udhna, Surat, 394210

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Additional Details

Designation	Customer Support Executive
Function Area	Customer Service
Industry	Textiles
Job Type	Full-time \| 10am-7pm for day shift & 9:30 - 5:30 for night shift
Benefits	As per company norms
Posted On	March 1, 2024
Company	Private
Educational	Any
Desired Skills	Customer Support,
Qualifications	Graduate
Responsibilities	Maintain excellent customer satisfaction and review support tickets for appropriate resolution. Provide customer support through phone and chat.

Job Description

We are seeking a dedicated and customer-focused individual to join our team in Udhna, Surat. As a Customer Support Representative, your primary responsibility will be to ensure excellent customer satisfaction by providing timely and effective support. You will be responsible for reviewing support tickets and resolving them in a timely manner. Additionally, you will provide customer support through phone and chat, addressing any inquiries or concerns they may have.

The ideal candidate for this position must have exceptional communication skills and the ability to work well in a fast-paced environment. Prior experience in customer service is preferred, but not required. This is a full-time position with flexible working hours. We offer a competitive salary range of INR 180,000 to INR 360,000. Join our team and enjoy job benefits such as professional growth opportunities and a supportive work environment.