Customer Support Executive Job – South Bopal, Ahmedabad

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Annual Salary ₹ 100000 - 250000 INR
Experience Fresher - 4 Years
Location South Bopal, Ahmedabad, 380058
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Additional Details

Designation Customer Support Executive
Function Area IT Software - Telecom Software
Industry IT - Software Services
Job Type Full-time | 09:30am-06:30pm
Benefits Will help in understanding online business
Posted On September 22, 2021
Company OMSGuru solution Pvt LTD
Educational BCA fresher, or any graduate
Desired Skills MS Office, Customer Acquisition, Customer Service Oriantation, Communication Skills, Telephone Skills, Telecalling, Troubleshooting, Reporting,
Qualifications Graduate
Responsibilities Helping client with operation of the software

Job Description

Excellent communication skills in English and Hindi and very good command over computer.
Making & answering telephone calls.
Provide support to customers in using accounting software.
Troubleshoot problems in entry.
Provide software operating & accounting suggestions to customers.
Documentation of service support details (Problem, cause, work done etc)
Report new requirements and defects in software to development team.

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