MS Office, Customer Acquisition, Customer Service Oriantation, Communication Skills, Telephone Skills, Telecalling, Troubleshooting, Reporting,
Qualifications
Graduate
Responsibilities
Helping client with operation of the software
Job Description
Excellent communication skills in English and Hindi and very good command over computer.
Making & answering telephone calls.
Provide support to customers in using accounting software.
Troubleshoot problems in entry.
Provide software operating & accounting suggestions to customers.
Documentation of service support details (Problem, cause, work done etc)
Report new requirements and defects in software to development team.
