Additional Details
Designation |
Dispatch Department Head |
Function Area |
Dispatch |
Industry |
Textiles |
Job Type |
Full-time | 10:00am-07:00pm |
Benefits |
Based On Performance |
Posted On |
August 1, 2020 |
Company |
Private |
Educational |
ANY |
Desired Skills |
Communication, Coordination, Customer Support, Planning, Team Management, team Learning, |
Qualifications |
Graduate |
Responsibilities |
Supervises a team with focus on policy and strategy implementation |
Job Description
- Proactively manage daily operating plans based on real-time inputs from drivers, riders, and colleagues.
- Collaborate with field operations teams to lead our response to live operational complications, and ensure our riders receive consistently excellent service.
- Act as the final decision-maker for escalated live support issues.
- Be a key partner to our central ops teams, identifying, synthesizing, and communicating operational insights as the primary "eyes and ears" on daily operations.
- Supervises a team with focus on policy and strategy implementation