E-commerce Executive Job – Sahara Darwaja, Surat

Annual Salary | ₹ 100000 - 200000 INR |
Experience | 1 Year - 2 Years |
Location | Sahara Darwaja, Surat, 395010 |
Additional Details
Designation | E-commerce Executive |
Function Area | IT Software - E-Commerce |
Industry | Ecommerce |
Job Type | Full-time | 10am-07pm |
Benefits | Bonus |
Posted On | August 23, 2018 |
Company | Saree Mall |
Educational | Any |
Desired Skills | Clients Service, uploading, Good Communication Skills, Customer Focus, Customer Support, |
Qualifications | Graduate |
Responsibilities | Product development to suit the online customer Creation of online product strategy and pricing Multichannel customer experience strategy |
Job Description
Customer profiling and online journey mapping
Product development to suit the online customer
Creation of online product strategy and pricing
Multichannel customer experience strategy
Full marketing strategy to attract and retain profitable customers including content and customer engagement
Site development and conversion strategy
Development of the online B2B strategy to include:
Overhaul of current online presence as a customer service and upsell tool
Mapping of current and new online customer journey
Development of current online presence to attract new direct B2B customers
Development of internal process to facilitate a successful online presenceResponsibility for forecasting impact of digital activity upon the business and setting and tracking of measurable KPI’s
Working with marketing, sales and logistics functions to ensure a seamless experience for customers online
Full merchandising and trading of the B2C site
Selection & management of 3rd party agencies in the development and marketing of both sites
Management and use of analytics to report on the success of digital
Keeping abreast of key digital retail industry changes
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