Additional Details
| Designation |
Relationship Executive |
| Function Area |
Accounts |
| Industry |
Hotels/ Restaurants/ Airlines/ Travel |
| Job Type |
Full-time | 10am-7pm |
| Benefits |
Bonus |
| Posted On |
September 24, 2021 |
| Company |
Daga Home style |
| Educational |
Computer Graduate |
| Desired Skills |
Clients Service, Good Communication Skills, Mail Drafting, |
| Qualifications |
Graduate |
| Responsibilities |
He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System. He is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion. |
Job Description
He is responsible for effectively dealing with complaints to completion and enabling satisfaction of the customer.
He is responsible for rendering useful administrative support to other members of the customer care team.
He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
He is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.
His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
His responsibility is to answer participant questions, as well as question participants to obtain the full understanding of what information is being requested.
