Management Skills, Time Management, Good Leadership Skills,
Qualifications
Graduate
Responsibilities
Ensure customers receive value for products purchased by facilitating a consumer-focused organizational structure Organize campaigns to create product awareness, increase customer base and generate returns Carry out research to discover new techniques for customer relationship management
Job Description
Communicate with clients to identify their requirements and make appropriate adjustments necessary for meeting client needs
Establish work objectives and implement strategies effective for realizing set goals
Ensure customers receive value for products purchased by facilitating a consumer-focused organizational structure
Organize campaigns to create product awareness, increase customer base and generate returns
Carry out research to discover new techniques for customer relationship management
Travel to various locations to solidify the relationship between a company and its client
Keep record of all customer information, requirements, and preferences
Analyze customer behaviour using data mining tools in spreadsheet programs
Follow up with customers to ensure they are satisfied with product/service received.
