Relationship Manager Job – Vesu, Surat

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Annual Salary ₹ 200000 - 400000 INR
Experience 4 Years -
Location Vesu, Surat, 395007
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Additional Details

Designation Relationship Manager
Function Area
Industry FMCG/ Foods/ Beverage
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On February 5, 2018
Company FOODPACK ASIA
Educational Computer Graduate
Desired Skills Good Leadership Skills, Management Skills, Good Communication Skills,
Qualifications Graduate
Responsibilities Utilize CRM tools in monitoring performance, managing pipeline reports and identifying new business opportunities Collaborate with marketing/sales staff to develop personalized approach to product sales and marketing Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services

Job Description

Develop and implement standards for ensuring customer satisfaction, dependence, and product/service patronage
Direct and supervise the activities of customer relationship team to ensure they comply with acceptable standards
Utilize CRM tools in monitoring performance, managing pipeline reports and identifying new business opportunities
Collaborate with marketing/sales staff to develop personalized approach to product sales and marketing
Contact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/services
Utilize online social media platforms to engage their customers and provide quick assistance and resolution of client problems
Conduct effective surveys to discover the public perception and customer opinion regarding a product, brand, or service
Communicate with clients to identify their requirements and make appropriate adjustments necessary for meeting client needs

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