Additional Details
Designation |
Process Executive |
Function Area |
Production / Maintenance |
Industry |
Manufacturing Unit |
Job Type |
Full-time | 10am-7pm |
Benefits |
Bonus |
Posted On |
November 7, 2017 |
Company |
Private |
Educational |
Computer Graduate |
Desired Skills |
Admin, Good Leadership Skills, Good Communication Skills, |
Qualifications |
Graduate |
Responsibilities |
Excellent Communication and Presentation Skills, MS Office (Excel, Word, Outlook) skills - Basic, Excellent Facilitation and influencing skills |
Job Description
Support new hires during OJT and GO-live
Provide refresher and remedial training for existing employees
Maintain trainee data and information
Generate training reports from time to time
Create/Customize training content for delivery
Provide feedback and coaching to analysts on the floor
Analyze training needs for employees working for the account.
Good Hands on system & applications expertise for customer service, Retention, Chat process would be preferred
Excellent Communication and Presentation Skills
MS Office (Excel, Word, Outlook) skills - Basic
Excellent Facilitation and influencing skills