Have to call to customer for confirmation, take feedback of customers, respond social media messages.
Job Description
We are seeking a highly motivated individual to join our team as a Customer Service Representative. As a Customer Service Representative, your primary responsibilities will include making phone calls to customers for order confirmation, collecting feedback from customers, and responding to messages on social media platforms. This role requires excellent communication skills and the ability to provide exceptional customer service.
In this position, you will have the opportunity to interact with customers on a daily basis, ensuring their satisfaction and addressing any concerns or issues they may have. You will play a key role in maintaining positive customer relationships and promoting our brand image. The ideal candidate will be detail-oriented, organized, and able to multi-task in a fast-paced environment. This is a full-time position with a competitive salary and the opportunity for growth within the company.