Additional Details
Designation |
Telecaller |
Function Area |
Customer Service |
Industry |
Banking/ Financial Services/ Broking |
Job Type |
Full-time | 10am-7pm |
Benefits |
Bonus |
Posted On |
December 15, 2018 |
Company |
Enkey Investment |
Educational |
Bcom, 12th pass, Diploma |
Desired Skills |
Communication Skills, English Communication, Excel, Customer Service, Operations, technical knowledge, Reporting, |
Qualifications |
Graduate |
Responsibilities |
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. |
Job Description
Maintains database by entering, verifying, and backing up data.
Maintains operations by following policies and procedures; reporting needed changes.
Maintains quality service by following organization standards.
Maintains technical knowledge by attending educational workshops; reviewing publications.
Contributes to team effort by accomplishing related results as needed.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Update customer information in the customer service database during and after each call.