Telecaller Job – Vesu, Surat

Annual Salary ₹ 100000 - 200000 INR
Experience Fresher - 1 Year
Location Vesu, Surat, 395007
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Additional Details

Designation Tele caller
Function Area Administration
Industry IT Industry
Job Type Full-time | 10am-7pm
Benefits Bonus
Posted On January 25, 2018
Company Cousins Infotech
Educational Any
Desired Skills Good Communication Skills, Fluent English, Excel, Basic Computer,
Qualifications Graduate
Responsibilities Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation

Job Description

Ask questions to understand customer requirements and close sales
Direct prospects for the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

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