Telesales Executive Job – City Light, Surat

Additional Details

Job Description

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects for the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Good knowledge of relevant computer programs
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information